I am not able to select a plan for student premium in Spotify app

[_rarebelle]

Plan

1. Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[_rarebelle]

Hey there @1002299rgu,

Thanks for reaching out to the Community. 

If you still haven't been able to select the Student plan but you've successfully verified your student status with SheerID, we'd suggest giving it a try using a different device or an incognito window. 

You can also try canceling your current subscription as @Joan mentioned above, and subscribe to the right plan once your account has switched to the free service. 

Keep us posted on how it goes. 

[Eclipse612]

I went through the process of getting verified as a student and it fully completed - I can actively see, and click on, the "Get Discount" button to switch my subscription over to Premium Student. Trying to do so, however, just loads me back to the main account page with no change.

[G0BLIN417]

Hey so im having this problem aswell and none of these solutions are working are there anymore updates on how to do this or does it just not work anymore 

[OscarDC]

Hey @G0BLIN417,

Welcome to the Community and thank you for joining this thread. 

Just to make sure we're on the same page, would you mind confirming if you're following the steps mentioned in this article to enroll? If so, would you mind following the same process but using an incognito/private window? 

Keep also in mind that you shouldn't be using any VPN during this process as it may interfere with your current location.

Lastly, it would be great if you could confirm if you're getting any error messages? and in which part of the process you're having the error?

We'll be waiting for your response.

[scraptacular]

I'm having the same issue. I've been verified, but when I select Premium Student in the browser, it brings me to a page that says: 

Grab your phone...

We noticed you’re already subscribed to a Premium plan through Google Play. To get this offer, open the Spotify app on your phone and select the Premium plan you prefer.

I cleared the cache on Spotify app, but Student is not a plan option. HELP PLEASE! Thank you!

[#7]

I get to the screen where it says ‘ You're verified as a student until: 13/4/2026
Your student status is verified for a year.

We’ll remind you to verify it again a month before it expires.

Next, choose your plan and get Premium for Students’ I try to select my Student Premium plan but it just takes me back to the page showing all the Premium options.

[Deino246]

Hello, I am also having this issue. I've already been verified by sheerID, but I’m unable to resubscribe to spotify student. It keeps bringing me to the account page. What can I do on my end?