I can't complete the payment of my verified student account

[Yuna01]

• None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[TanyaS]

Hi,

Thank you for reaching out to Spotify Community.

I would request you to elaborate on the issue you are facing on the page while doing the transaction.

Additionally, if you are stuck on the page, please try using the window here

If that's the case, as a first step, try the same action in the above page using a different device and a different internet connection (by a different provider) as an alternative while making payment.

Keep us posted