I cannot access my Hulu account

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I cannot access my Hulu account

JAbby52
Newbie

Plan: Premium

Country: United States

 

Device

 Macbook Pro 2019

Operating System

iOS 

My Question or Issue

I have been trying to access my hulu account since moving back into college but it says I cannot sign in. I tried calling the hulu support center and they couldnt even find my account, i thought it was because I got it through spotify but they were no help. It has now been a month and im sick of netflix and would like help accessing my account again. Whenever I click to activate it, it just says "start watching" then takes me to the page where I can purchase actual hulu accounts for $5.99 or log in (but my log in doesnt work), ive been stuck trying to figure this out for almost 2 monthes now. Plz help

1 Reply

Alex
Moderator
Moderator

Hi there @JAbby52,


Welcome to the Community!

 

You may not be able to access your Hulu account if your Premium subscription has recently been cancelled or if you've updated your payment details.

 

If that's the case, you should reach out to our Customer Support team here. They'll be happy to assist you further if possible.

 

Don't hesitate to reach out again if you have more questions.

 

AlexModerator
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