Spotify Community

detacher · ‎2018-04-06

Hello,

Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible.

Thanks in advance.

Luke · ‎2018-04-06

Hey @detacher,

when you didn't receive your Premium immediately, your payment must be showing as pending on your bank statement.

Could you please check that for me :)?

Have a great day!

LK608

LukeSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

detacher · ‎2018-04-06

No it is not pending, the fee is withdrawn from my balance.

But I have contacted to spotify about this and they told me that it might take up to 3 days for SheerID to make sure I am a student and if i am not confirmed, the fee will be transmitted back to my account.

Luke · ‎2018-04-06

Hey again @detacher,

great to hear that you got the problem solved 🙂

When you get any other question, I'm https://open.spotify.com/track/5Em4p6DHTRFjfBp66mGzJh

Have a nice day!