I'm trying to subscribe to the student premium but it's not going.

[#1]

I'm trying to subscribe to the university premium, but when I click on the option, the following message appears: Something's gone wrong. Refresh this page or try again later. It may take some time to get things up again.

[Lyubka]

Hey there,

Thank you for reaching out here in the Community. 

If you haven't already, here are a couple of things you can try out to fix this:

• Use an incognito / private window. On some devices it's called Secret Mode. You should find this option in your browser's menu.
• Clear your browser's saved cache and data and try again.
• Use a different browser. For example, if you normally use Google Chrome, try subscribing with Microsoft Edge.
• Use a different device. If you were trying from your computer, you can use from your mobile device instead and vice versa.
• Try changing your network. If you use Wi-Fi, try switching to mobile data instead or start a hotspot.

Hope something here helps and does the trick for you, reach out if you need more help!

[#3]

I am trying to use the cheaper student premium plan and it isn't working. I go to the University of Kansas and for some reason there is 2 different versions of the same college name but neither are working. Help?