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I've been charged twice for my Premium account

I've been charged twice for my Premium account

Hello, 

If you reach my receipts, you will see that I've been charged twice for the premium account (02nd May).

One time when I did my student subscription, and another time today (12th May), when I also saw the receipt and the value processed in my account.

 

Kindly your help to get the reimbursement of this, and correction.

Thank you

Marina

Reply
1 Reply

Hi there @mar_ccr,

 

Thank you for reaching out to the Community.  Sorry to hear that you've been charged more than expected. 

 

In this case we recommend that you contact our customer support here so that they can have a closer look backstage.

 

Let us know how it goes. Have a great Friday and a great start of your weekend 🙂

JeremyModerator
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