Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I've qualified for student premium but I cannot update my plan to it.

I've qualified for student premium but I cannot update my plan to it.

I qualified for student premium but whenever I click "Get Premium Student" in the premium tab, or click the "Get Discount" button in the Manage Your Plan page, I just get brought back to the main account page and nothing happens.
Reply
1 Reply

Hey there,

 

Thanks for reaching out!
Try clearing your browser's cached data and then make sure you're following the steps from this article over here 🙂 
Once you qualify for the discount, you should get an email from SheerID, through which you can complete the subscription for Student Premium.

Hope this helps! Keep us posted on how things go 🙌🏼

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts