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I have had the student premium rate for a long time now, and suddenly I was charged the full $9.99 rate. (U.S.)
I recertified that I was a student a month ago, and now just again. (after already being double charged)
Hey @HarrisonOwns,
It sounds like you might’ve accidentally created a second account and signed up on that one for Premium too. I'd recommend checking out the FAQ page "Can I create multiple accounts?" here for more info.
Hope this helps!
Hey, again @HarrisonOwns,
It seems as if your Student account has expired because it's only valid for 12 months when you sign up for it (this is explained in the T&C's here).
You can renew it by following this link and the steps provided there 🙂
Have a nice day!
Luke
Hey @HarrisonOwns,
I think it would be the best to visit Spotify‘s refund policy page and get in touch with the right folks regarding your issue by following the steps provided there 🙂
Please be aware that a refund is never guaranteed and all requests will get evaluated on a case-by-case basis by the support.
Have a nice day!
Luke
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…