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Incorrect activation / attivazione erronea

Incorrect activation / attivazione erronea

hi.  I mistakenly start the premium subscription with the student offer and can not do it because I am not a student for a couple of years. In the meantime I received the payment of credit card. does someone know how can I return my expense?



buon giorno. ho attivato erroneamente l'abbonamento premium con l'offerta studenti e non lo posso fare visto che non sono studente da un paio di anni. nel frattempo ho ricevuto l'addebito del pagamento sulla carta di credito. come rientro della mia spesa ?

1 Reply

Hey @quari,


It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

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