Help Wizard

Step 1

NEXT STEP

Me cobraron de más

Me cobraron de más

Plan

Premium

Country

Argentina

 

My Question or Issue

Hola, hace unos días me enviaron un mail que decía que el plan de estudiantes aumentaba a $199 pero que lo iban a cobrar a partir de marzo y este mes seguiría a $119, pero me cobraron igualmente $199 igualmente...  

 

Screenshot_20230204_111745_Outlook.jpg

Reply
1 Reply

Hi there @DeniseAttadia,


Thanks for the post.

 

This has most likely happened because your student discount from the previous year has expired before you were able to activate your new student discount for this year. Once your discount expires, your plan automatically switches to the full price Spotify Premium Individual. 

 

If you've applied your new student discount and the price for your next bill hasn't changed, this means you need to re-upload your payment details, so that the system can account for the change and update your monthly payment amount back to 119$.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts