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Me han cobrado 9,9€ y soy estudiante

Me han cobrado 9,9€ y soy estudiante

Hola, tenía el plan estudiante y sin aviso me han cobrado 9,9€ automáticamente y todavía tengo el descunento. 

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1 Reply

Hi there,

 

Thanks for your post and Welcome to the Community! Hope you don't mind me replying in English.

 

What has most likely happened is that your Student Discount has expired and your Premium plan has automatically switched to Spotify Premium Individual. The discount lasts for 12 months, after which you need to re-apply it, if you're still a student. 

 

After you verify as a student again, all you need to do is update your payment details, for the subscription change to take effect. After that you'll be charged the discounted subscription amount.

 

You can have a look here for more info. if you're getting any sort of error message when trying to re-activate your student discount, have a look here to find out what you can do in each situation. 

 

Cheers.

AlexModerator
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