Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


No me sale la letra de las canciones tengo la cuenta premium estudiantes

No me sale la letra de las canciones tengo la cuenta premium estudiantes

Al principio si me parecía ahora ya no me sale, cómo puedo solucionar eso?
1 Reply


Thank you for reaching out to the Community and welcome.

As the official language in the Community is English, all replies will be posted in this language. We appreciate your understanding.

The lyrics feature has been globally released and should be available for all users. In this case, we’d recommend logging out from your account and logging back in twice. This will refresh the information between your account and your device and may fix this issue.

In case that the issue persists, We'd also recommend performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble.

Hope this helps. Let us know how it goes. 

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts