No monthly subscription option with a student discount

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No monthly subscription option with a student discount

devxpy
Casual Listener

Plan

Premium

Country

India

Device

MacBook Pro (Retina, 15-inch, Late 2013)

Operating System

Mac OS 10.15.7 (19H114)

 

My Question or Issue

When I go to https://www.spotify.com/in/student/verification/, I don't see an option to subscribe for a monthly plan, only one-time payment for a month (see attached image).

So, how can I get a monthly subscription with a student discount?

devxpy_0-1609860883835.png

 

10 Replies

Billy-J
Rock Star 24
Rock Star 24

Hey @devxpy

 

Could you try this in an incognito browser? You can also try a different device altogether and let me know if you're able to use recurring payment methods there. Also, there are some payment cards that are not enabled for recurring payments. To make sure yours is eligible for recurring payments and if it's not you can try a different payment method. 

 

Let me know how this goes!

Billy-JRock Star 24
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ancientfuture_
Casual Listener
Hi @Billy-J,

I am facing this exact same issue. I have tried using incognito browser, a different browser and a different device as well. I cannot see the option anywhere. 😕

Alex
Moderator
Moderator

Hi @ancientfuture_,

 

Thanks for the reply.

 

Can you upload a screenshot of how the subscription page looks on your end with all the options you see as available.

 

We'll be on the lookout for your reply.

 

Cheers.

 

AlexModerator
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ancientfuture_
Casual Listener

Hi!

Yes sure! Here is the screenshot of what I see. Its the same as what the OP posted:

Screenshot_2021-02-01_14-52-17.png
Thanks and regards!

Ver
Moderator
Moderator

Hey @ancientfuture_,

 

Thanks for the info 🙂

 

This is an expected behavior. You can click on the "Get Premium" in order to active Premium for Students. 

 

In case you get an error message after clicking on the button let us know. We'll look into this further.

 

Keep us posted! If you have questions, you know where to find us.

VerModerator
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ancientfuture_
Casual Listener
Sorry, but I don't want to buy a 66 INR one month plan. I want to opt for the 59 INR monthly recurring plan, which is not present on this screen when it should be. As the OP has posted, the monthly plan option is not being shown on this page. That is the problem.

Ver
Moderator
Moderator

Hey @ancientfuture_,

 

Thanks for getting back to us 🙂

 

In case there are no other payment options available, it could be because of the the fact that this type of product change isn't supported for the time being.

 

We'd suggest you head here and give the steps @Katerina mentioned a go. 

 

Let us know how it goes. If you have questions, we are here for you.
 

 

VerModerator
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user-removed
Not applicable

That does not work

Billy-J
Rock Star 24
Rock Star 24

Hey @devxpy, thanks for reaching out to the Community!

I'll take a look and get back to you ASAP.

Thanks for your patience!

Billy-JRock Star 24
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user-removed
Not applicable

Hey there! I had the same issue but the solution is that there is no solution. If you want then you have to use the prepay plan. This is known to the team, I have talked to them and they have said it would be fixed but there is no ETA.

 

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