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Pagamento non acconsentito

Pagamento non acconsentito

Stavo facendo il piano Student e mi ha prelevato 4.99 dalla carta subito senza aspettare che io facessi il controllo della scuola, è saltato fuori che la mia scuola non è valida e ora io mi trovo senza spotify e con 5 € di meno
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1 Reply

Hey @gcmglt,

 

Welcome to the Community! Hope you don't mind we reply in English.

 

If there are any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken.

 

Once your student I.D is verified, the charge will go through. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

 

Thanks! Have a nice day 🙂

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