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Paid for premium student but getting the subscription plan for premium mini

Paid for premium student but getting the subscription plan for premium mini

I was previously subscribed to premium mini, I had been verified for the student discount and went on to change my plan to student premium. Successfully made the payment for Rs.66, which is visible in the account receipts, but my account is showing my subscription plan as premium mini. I am unable to cancel the mini, and when I try to change the plan it takes me to a new payment page.
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1 Reply

Hey,

 

Thanks for reaching out.

 

As a first step, can you please log out and back in a couple of times in order to force a re-sync of your account info? If that doesn't help, please wait 24 hours and try again.

 

Let us know how it goes.

MihailYModerator
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