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Payment site keeps reloading

Payment site keeps reloading

So I’m trying to change to the student plan which the Authenticator approved but when I enter my payment details with a different card but for the same account into the site it has the 3 dots as if it was loading and then the site resets I’ve attempted to do it a couple of times and I’ve reloaded the website but it still isn’t working

Plan

Premium

Country

England

Device

IPhone 12 

Operating System

iOS 17.5.1

 

My Question or Issue

How do I solve this

Reply
2 Replies

Hey @LG1808 

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

 

Also, try in a different device (computer, tablet, etc.)

 

Hope it helps. 🙂

osorniosSpotify Star
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I’m having the same problem with the student plan. why wont it work i’m sick of listening to ads 😠

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