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Por qué me cobraron el plan que no era?

Por qué me cobraron el plan que no era?

Me cobraron los $115 en ves de $57 por ser estudiante, a pesar de ya haber actualizado mi plan en tiempo y forma:(
Puedo un reembolso, por favor:(
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1 Reply

Hi there,


Welcome to the Community!


We're replying in English, as that's the official language of the forum.

 

What most likely happened is that you didn't finish the Student discount activation process. After getting verified as a student by SheerID, you need to re-upload your payment details to your Spotify account so that the system can update your subscription status. You can do this from your Account Page. After that your plan type should switch to Premium Student and you'll be charged the reduced amount the following months.

 

Hope this helps.

AlexModerator
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