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Pourquoi mon établissement (lycée post bac)ne fait pas partie de la liste

Pourquoi mon établissement (lycée post bac)ne fait pas partie de la liste

je suis dans un établissement post bac c'est a dire qu'il y a que des étudiants du supérieur. mais mon établissement est marque non éligible a cette offre je me demande pourquoi ?
1 Reply

Hey @ilo31,


Thanks for posting in the Community! We hope you don't mind us answering in English as this is the official language of the forum.


Based on what you're describing -  we can understand that you're having issues with activating your Premium for Students subscription plan.  Keep in mind that the post-baccalaureate school you're attending needs to be in SheerID's approved list of educational institutions. If you don’t see it listed there while registering for Premium Student, this could mean that it’s not supported right now.

You can request SheerID to add a college/university to the list of eligible institutions. Please also be informed that we can't influence the decision of SheerID and that this process could take up to 30 days for them to review your request and reply. 

In case you're experiencing any other issues with verifying your status, we'd also suggest to request assistance from SheerID directly on their specialized help center for eligible students here. Their customer support team will happily help out with the whole verification process, as they are the ones in charge of it and we don't have access to the necessary tools to look further into this.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

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