Premium Students: Got SheerID Verification Email, but CANNOT Purchase

[31d556bpabbtra3]

Plan

Free/Premium

Country

Canada

Device

PC

Operating System

 Windows 10

My Question or Issue

I already got an email which stated I was verified by SheerID and I could get student discount. However, when I tried to purchase, Spotify said "College not found".

[Ivan]

Hey there @31d556bpabbtra3, 

Thanks for posting - we’re here to help!

We're currently investigating an Ongoing Issue causing SheerID's drop-down list not to display the different school entries properly. 

You can check it out here and add your vote by clicking on the +VOTE button. Make sure you follow the steps under Status Update as well. 

It'll also be useful to Subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

Hope this helps. Let us know if you have any more questions.