Premium students discount error?

[chococmilk]

Plan

Premium

Country

South Korea

Device

(iPhone XR, Macbook Air 2020)

My Question or Issue

Ive been in uni for about an year and i recently found out the premium for students. Is this plan not available for users/students in South Korea? Every time I try to access the verification site, it says error code 404. 

[AlejaR]

Hey there @chococmilk,

Thanks for posting in the Community and welcome. 

We can confirm the student discount is not available in South Korea. This info can be confirmed since the subscription page doesn't show the Premium Student plan as an option on the Premium Page of your country.

We really appreciate the time you took to reach out. We suggest keeping an eye out on our Newsroom blog, since that's where you'll be able to find out if things change in the future.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[SalmaAa]

Hi I'm from Egypt and I had a student premium account and it ended and I'm trying to repay to get student premium again but it won't let me pay

[Maria]

Hey there @SalmaAa,

Thanks for reaching out!

Could you double-check so that your payment method meet the requirements listed at the top of this page? Your payment provider should also be able to check some of these settings from their end.

Should you still experience issues after checking, make sure to follow the steps under Still not working? on the same page.

If that doesn't do the trick, however, we recommend getting in touch with our Support team, so that they can have a look backstage and help you further.

We're just a post away if you need anything else. Cheers!

[Atanas221]

Is the student plan available in Bulgaria.

[Vasil]

Hey @Atanas221,

Welcome to the thread! 🙂

Adding to what @AlejaR has mentioned (with this link being the one for Bulgaria), the discount is not available there as well at least for the time being.

If you're going to be studying abroad though, you need to keep the following details in mind:

To get the student discount you'll need to to make sure your account’s country matches where you’re studying and that you're using a payment method issued in that country. You can take a look at this page for more info. 

Tip: In case your school/ university is not listed, you can try requesting it to be added to SheerID by following the steps from this page here.

Hope this helps!