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School Change of Name Not Recognized

School Change of Name Not Recognized

Jas_007

Plan

Premium

Country

US

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

My college changed their name in 2020 before I began attending. However, when I try typing in the name to sign up for the student plan the new name won't come up. If I type in the old name, it's still there, but since I wasn't enrolled as a student under the university's old name it says I'm not eligible for the student plan.  

 

Reply
1 Reply

Maxim

Hey @Jas_007 ,


Thanks for reaching out.

 

Since the verification is done by SheerID, I recommend reaching out to them here.

 

Hope this helps 🙂

MaximSpotify Star
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