Signed up Student Discount for wrong account

[amorrick]

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the student discount. I completed the registration process, but later realized that I forgot to log out of my roommate's old account and sign in with my Facebook first. I am now unable to enter my student credentials for my correct account because they are already associated with my roommates account, which I have no way of accessing anymore. I contacted him a few days ago but have yet to receive a response, so I was wondering if there is any way to transfer my student plan and payment from his account to mine without having to call my bank or redo the registration process.

[Maxim]

Hey @amorrick,

Thanks for reaching out.

You, unfortunately, won’t be able to apply it to your new/correct account until 12 months have elapsed since you signed up for it on the other account.

Let me know if you have any questions.