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Spotify Premium Student Abbuchungsproblem

Spotify Premium Student Abbuchungsproblem

Hallo, Ich wurde letzten Monat darauf hingewiesen dass mein Spotify Premium Studenten Status ausläuft. Ich habe darauf hin diesen verlängert und mir wurden zweimal 1 Cent über Paypal in Rechnung gestellt. Diesen Monat wurde dann statt dem Studententarif von 4,99 Euro der volle Betrag von 9,99 Euro abgebucht. Wie kann das sein? Ich möchte die Differenz zurück haben.

Viele Grüße 


1 Reply

Hey there @Napoleo,


Thanks for posting and welcome to the community!


Since the Community's official language is English, we hope you don't mind us replying in English.


First, we'd suggest checking our support site article here. We'd also recommend making sure that you've applied the discount at the correct account. To check this, head here.


Please keep in mind that if you were charged before you renewed, the discounted rate will start at your next billing date.


However, if you'd like a refund, you can check our refund policy here.


Hope this helps!

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