Spotify charging 119 instead of 59 rupees.

[p7fmpmlhevkzn6hqai4j]

Plan

Free and premium(want to)

Country

India

Device

Iphone16 pro

Operating System

Ios 11

My Question or Issue

I applied for the Spotify Student plan and paid ₹59 for two months, then paused it. Now I want to start again, and my student verification still shows as valid until <snip - Moderator Edit>. But when I go to make the payment, it shows ₹119 instead of ₹59.

Please help me fix this!

[Billy-J]

Hey @p7fmpmlhevkzn6hqai4j, thanks for reaching out to the Community!

Can you try subscribing to Premium Student here using a different browser or private window? If that doesn’t work, can you send me a screenshot of what you’re seeing when you try to subscribe? Make sure to hide sensitive info when posting to the Community.

Keep me posted. 

[Cyril005]

I want student premium offer but when I click continue of payment I am receiving 199 in autopay 

[skandapranith]

Same issue here? Mine expired on <snip - Moderator Edit> too...

[skandapranith]

Hello! Spotify sends an Autopay request of 119/- instead of the 59/- in my payment app.

At checkout, the summary says "Items - Student Premium, 59/-" but I get a request to pay 119/- instead. Thank you for your work in the community!

[Billy-J]

Hey @skandapranith,

Can you try following the steps in my first reply and let me know if that makes a difference?

Keep me posted. 

[MateusM]

Hey @Cyril005!

Thanks for reaching out!

Can you try again by using one of the links below instead and see if it works?

• https://www.spotify.com/student/
• https://www.spotify.com/purchase/offer/student/

If it doesn't do the trick, can you try using another browser/device, if available?

Keep me posted on how it goes!
/Mateus

[skandapranith]

Hello! I've tried paying through QR and it worked. Thanks for your advice!

[p7fmpmlhevkzn6hqai4j]

Hey @skandapranith so i clicked the link u mention it is showing sixty nine rupees for me. And in my payment app it is showing 139. Is it for the autopay??but earlier when i got student i didnt pay 139 

[p7fmpmlhevkzn6hqai4j]

How did u get QR as an option. Im only getting id , app and card

[Dessi]

Hey @p7fmpmlhevkzn6hqai4j,

Thanks for reaching out!

If you've tried subscribing through your phone so far, we recommend testing this out on a different device - a PC would be the best way to go. It might also be worth trying a different payment method if you have one available. If the issue persists, it'd be best to send us a message via the links here, since this seems like something that has to be looked at backstage.

The Community is always here if you need any help.