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Hello there,
I am trying to get a student discount for Spotify Premium, however I am unable to verify my student status due to 404 error while loading https://www.spotify.com/cz/student/verification/ when I am logged into the account.
I tried the do process in incognito mode, on different devices and even different web connections (since my home is in Slovakia and I study in Czech Republic).
I managed to verify my student status directly via SheerId and it looks that it was sussessful:
However when I click on the Get Student Discount button I once again get 404 error as you can see on the screenshot above.
Did anybody have and/or solve this kind of issue?
Thanks for all the advices!
Solved! Go to Solution.
Hello!
I have contacted the support and we managed to solve the issue. Problem was that I live in Slovakia (which does not have student discount available yet) but study in Czech Republic (where I can apply for discount) - after the change of location to Czech Rep. 404 error disappeared.
Hey there @Tomak!
Sorry to hear you having this issue.
Can you please try and clear your cache and history and open the incognito page again trying to apply the discount ?
Let me know how you did 😃
Hello and thank you for quick response!
I did what you suggested but unfortunately, the problem still persists 😕 It is the same 404 page as before.
Hello!
I have contacted the support and we managed to solve the issue. Problem was that I live in Slovakia (which does not have student discount available yet) but study in Czech Republic (where I can apply for discount) - after the change of location to Czech Rep. 404 error disappeared.
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