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Hello,

 

I tried to create Spotify account and added all the details. But the end message was unable to create the account .

Now even after that I am being charged for $4.99 every month and not able to enjoy Spotify. 

 

Either make a repayment of all the charges or at least provide me my username password so I can use Spotify .

 

Thanks

Reply
1 Reply

Hey @rohannaik1992, welcome to the community!

 

In case you don't have access to the Premium benefits, try following these steps to make sure you're logging in to the correct account since you could have multiple accounts causing this issue.

 

If you only have one Spotify account, but can't use the Premium features, try reinstalling the app.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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