Turkey student account problem

[kadirselki]

Hi there,
İ bought a student account, my bank account shows that I've paid , it is not pending but i don't use premium account.İ need help.
i am waiting a solve...

[EthanS1]

Hey @kadirselki! 

If you’ve run through the subscriptions process but are finding that you don’t have access to premium, don’t worry! Please take a few seconds to look over this thread, give it a read, the lovely team at Spotify have also added a survey feature which will help you detect if there is a specific problem!

Any other problems - Just let me know! 🙂