So, I got the discount and paid for the first. I thought that the amount will get deducted in the next month but it didn't happen. Looks like I'm unable to subscribe and hence the reason auto renewal isn't happening! I have to manually topup up every month.
While on the subscription page, it always says "You selected: 1 month of Premium for Students". There is no option to change the same.
Solved! Go to Solution.
Hey there @Abhinavmaurya,
Thanks for getting back to us.
Based on the screenshots you sent, we believe you're located in India.
If this is the case, we can confirm that due to new banking regulations introduced in your region, our payment providers may be unable to process new recurring payments. We’re working on a fix as soon as we can, but it may take a while.
In the meantime, you can get Premium by either making a one-time payment or purchasing our annual subscription.
If you need help with anything else, just let us know.