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I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.
Hi Aleja,
I am having the same issue to this day. I have done everything that has been suggested above, I don't know what else to do. Please help.
Thank you!
Ana
i was having the same issue just now, i just used this link -> Spotify Checkout and it worked finally
didn't help at all
I’m having this same problem today. I have tried incognito, different devices and the link 😕
I also have this same issue (from Canada) on both phone and pc, but the direct link works
Problem is still persisting. Have no idea what to do to fix.
It hasn't fixed the issue
I'm having the same issue. None of the direct links or incognito windows are helping.
its still going on, this hasnt been fixed
Im having the same issue. It's January 14th, 2026, and I've tried for the last 4 days to resubscribe.
same problem here it hasn't been fixed
I am having the same issue and none of the provided links do anything other than take me to the same place.
I'm also having this problem, it's so annoying.
Hey there folks,
Thanks for posting here in the Community and welcome.
We really appreciate the time you took to let us know about this behavior. Could you give the Student page another try to see if you notice any difference?
Keep us in the loop!
Hi! This sounds like the same issue a lot of people are running into right now where the student plan loop happens even after verification. Some users have noticed this looping behavior when trying to choose the student plan — it just sends you back to the plan list instead of going through checkout.
A few things you could try that have worked for others:
Try opening the student plan link in a private/incognito browser window, and make sure you’re logged into the right Spotify account first.
Switch browsers or devices if you can (some folks say switching from Chrome to Edge helped).
If you already have a Premium plan active, cancel it first and let your account go back to free before trying to sign up for the student discount. Some community posts suggest that can let the student checkout work properly.
If none of that helps, it may be a temporary bug. A few people have reached out to Spotify support and had them fix things from their side, so that’s worth trying too.
I'm still having this issue as well. On my account, it says "Special student price while you’re at college or university, for up to 4 years. This discount is valid until: xx/xx/2026.". So, do I have student premium but I'm getting charged for individual premium? I've renewed my ID sooner than a year ago so why is this happening?
Hey @wilwylde,
Thanks for reaching out!
It sounds like the discount might be registered on the account, but not yet activated. Could you try activate it via the Student page here? Make sure to continue through the steps to finish the process. The changes will then apply on your next payment.
Fingers crossed this helps!
When I click the link it takes me to the page with the premium for students and the button that says "get premium", after clicking that, I get sent to my account page. I had student premium for about a year before it randomly went to the individual plan.
Hey there,
Thanks for following up @wilwylde!
Do you notice any difference if you go to your account page > Manage your subscription > Change plan?
It's worth noting that the student discount needs to be renew and reverified every 12 months, and can be used for up to 4 years. If you don’t renew at 12 months, your Premium automatically continues at the full price. Since you're paying for Individual, it's possible that your previous discount expired (if you've used Premium Student before). As an expiration date for it shows on the account page, however, it would most likely just need to be activated from your end to apply.
The steps listed under Why am I paying full price when I’m on Premium Student? on this page might also come in handy in this case.
Let us know how you get on 🙂
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