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Unable to subscribe to premium student in Ukraine

Unable to subscribe to premium student in Ukraine

  •  

Plan

Premium student 

Country

Ukraine 

Device

(Samsung Galaxy A52s)

Operating System

(Android Oreo.)

 

My Question or Issue

I am a student from Ukraine who studies at a Ukrainian university. I can't apply for a premium student, because it says that now I am in Bulgaria, in a safe place. I want to know why I, as a Ukrainian student cannot get a subscription?

Reply
1 Reply

Hey @LizaTs ,

 

Thanks for reaching out.


The issue is that your account's country setting is still set to Bulgaria, instead of Ukraine 🙂 Since you're already on Premium, you can update it by changing your payment method to one that's been issued in Ukraine.

 

For more info, visit https://support.spotify.com/article/country-region-settings/.

 

Hope this helps 🙂

MaximSpotify Star
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