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Verified student premium to wrong account

Solved!

Verified student premium to wrong account

 

Plan

Student/Premium

Netherlands

 

Device

(iPhone 13, Ipad 9th gen, Computer)

 

My Question or Issue

I went to the spotify website to verify im a student so i can get student premium but apparently i was logged into an old spotify account i dont use anymore.

 

Now when i try to verify my main account on spotify it says that im already verified and i dont know how to remove premium from my other account?? 

(btw i already have premium individual on my main acc but i just cant verify im a student cause of my other acc)

 

 

Reply

Accepted Solutions
Marked as solution

Hi @amiraiets,

 

Thanks for posting in the Spotify Community, and welcome!

 

In this case, I recommend contacting Customer Support; they can assist further and help you transfer the student discount to the right Spotify account. Make sure to have all your payment info on hand, as it will be necessary for Customer Support to use for search and verification.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hi @amiraiets,

 

Thanks for posting in the Spotify Community, and welcome!

 

In this case, I recommend contacting Customer Support; they can assist further and help you transfer the student discount to the right Spotify account. Make sure to have all your payment info on hand, as it will be necessary for Customer Support to use for search and verification.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks!

They switched the verification from the wrong account to my main account.

Necesito contratarla con mi cuenta habitual porfavor

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