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Why was I charged for an individual plan when I renewed my student plan?

Why was I charged for an individual plan when I renewed my student plan?

I renewed my student plan and they charged for 4 months an individual plan
What can I do in this case?
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1 Reply

Hey there,

 

Thanks for coming to the Community.

 

After verifiying yourself as a student, you'll also need to activate the discount, as can be seen here ("Choose Your Plan"):

Maxim_0-1706853953026.jpeg

 

To activate the discount now, you'll need to open www.spotify.com/student again and follow the steps until the end. 🙂

 

I hope this helps!

MaximSpotify Star
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