You have already redeemed this offer, student plan.

[#1]

Trying to switch to a student plan. When I complete the verification form, it says that I have already redeemed this offer.

[Jeremy]

Hi there @

Thank you for taking the time to post here in the Community. Let's take a closer look into this.

To start with, can you let us know if you've received the confirmation email from Sheer-ID and followed the steps/links from the most recent Sheer-ID email?

We'll be on the lookout for your reply 🙂

Cheers!

[pocho98]

quand je selectionne l'offre etudiant , je fait les verifications de compte, mais a la fin il est ecrit "vous avez deja profité de l'offre"