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about charging for premium

about charging for premium

Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my fiver back im living on earth by the way so that fiver is necessary!

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1 Reply

Welcome to the Spotify Community!

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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