me cobro y no me dio el servicio

[-jf0348_sxag]

ME COBRO PREMIUM ESTUDIANTE Y ESTE NO ME LO DIO YA LLEVO 15 DIAS Y NADA NI EL DINERO NI SERVICIO YA HICE DE TODO Y NADA

[SergioDavid]

Hey @-jf0348_sxag, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

The funds should have gotten back to you if the payment failed. Try reaching out to your bank for more info on what's going on with the payment.

When that's sorted, you can try signing up again for the discount here.

Hope that helps.