plan universitario

[Alboeduardo]

buena  tarde, ingrese 2 veces en diferentes cuentas para contratar plan unversitario, solo me quito el dinero en las 2 ocaciones y no me dejo ni subir el archivo ni nada, mande un correo con el nombre de la universidad y nunca recibi alguna respuesta

[Alfredo]

Hey @Alboeduardo, welcome to the community!

I hope you don't mind me replying in English.

Sometimes when you enter your payment details, the money is drafted and remains as pending for the discount to be validated.

Since you didn't complete the student validation process, the payment should remain as pending, and will go back to your bank account soon.

You can find more info on failed Spotify payments here. Also, you can contact your bank for more details on these pending transactions.

All the best.