premium for Students, University cannot be selected in Sheer id verification

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premium for Students, University cannot be selected in Sheer id verification

kopsa95
Newbie

Hello, i am a student in University of Piraeus( in greek Πανεπιστήμιο Πειραιά), which is located in Greece. When i am trying to renew my subscription it seems that i cannot procceed with the Sheer ID verification due to the fact that the University does not exist in the Greek universities, but i can find it if do not select the country. The problem is that the country field and university field are mandatory, so i cannot proceed.  see attached screenshot

SheerID.PNG
1 Reply

Maxim
Rock Star 24
Rock Star 24

Hey @kopsa95 ,

 

Thanks for coming to the Spotify Community.


Since SheerID handles the verification process, I'd recommend reaching out to them about this. They'll then be able to look into it 🙂

MaximRock Star 24
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