My Question or Issue
I can't add my MacBook Pro to Spotify Premium. I already have Spotify Premium, for University Students. I currently have two offline-devices. Every time I want to add my MacBook Pro as an offline-device, I'm redirected to the page where I have to buy Spotify Premium again, even though I already have it. By the way, I'm connected to Spotify via my Facebook account. I'm happy to supply more information, if this isn't enough.
Solved! Go to Solution.
Thanks for getting back to us!
It sounds like you are logging into the wrong account. It's very easy to create an account with us so perhaps you created an extra one you don't know about. You can read on this page how to find additional accounts.
Another possibility is that your Premium has expired. So be sure to find out if you've been charged less than 30 days ago. Another thing: You can see in the email receipt you get at the start of a subscription, which username has been upgraded.
Hope this helps! Let us know if you have further questions.
Have a nice day.