Can't add my daughter to my Family

[ianacosta29]

I send the link to invite my daughter to my Premium Family and after adding her info it says it wasn't possible to verify that she lives with me and she couldn't be added! She's 10, of course she lives with me!!! How can I fix this?

[MonicaM_Bogota]

Hi, @ianacosta29!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support

Don't hesitate to create a new thread if you need us again.

[Bozhidar_Todoro]

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