Can´t add my wife to my family plan

[teorocha]

I own a family plan. Although once i try to add my wife, I was able to send the invitation once she receives the link, We connect with the FaceBook account and fill all the address information, once we verify I receive a message that it´s not possible to add here. 

I try to figura out but can´t find where is the missing or fail.

Please help

[Bittencourt]

Hi @teorocha, welcome to the Community 🙂

In this case I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

There are a few ways to contact them. One is filling out the online contact form.

Another great way is to reach Spotify via Twitter - just send them a Direct Message @SpotifyCares.

You can also use the Facebook support. Shoot them a message here: Spotify Cares.

When you message them, inform all the e-mail addresses on the plan.

Let me know if this helps!