Charged twice for changing from premium to student

[Wardos_Spots]

Hello, I recently changed my year-long premium subscription to the student discount, and was charged twice in the same month. First 6,99€ for the normal premium, and then, the next day, another 3,49 for the student discount.

Is this normal procedure? when you change your type of account you get charged twice?

[MonicaM_Bogota]

Hi, @Wardos_Spots!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.