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Email invite not sending

Email invite not sending

I have family premium. I sent my son an invite via email to join my plan.  He received it clicked on it but it didn't give him premium access. I've been trying to resend a new invite and he is not receiving anything.  I've tried about 10 times. 

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1 Reply

Hey @R_ome,

Apologies for the late reply, but maybe I can still help 🙂

 

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

 

Have a nice day!

Luke

LukeSpotify Star
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