Family subscription

[Marcsmt554]

I've recently subscribed for premium family membership and copied the links to those invited, I then sent the links via WhatsApp, however, these links aren't working and it's saying we are already members and can't join the family subscription and then won't let more than one user listen to the service.

Please help!

[MattSuda]

Hey @Marcsmt554

The way Spotify Family works is that each person creates their own Spotify account first if they do not already have one. For everyone to create a Spotify account they will need their own email address.

Once everyone has their own Spotify account you then invite them to join your family plan and then they sign in with that account in the app. Make sure everyone enters the same home address when it asks for verification. Then everyone will be able to listen without interrupting the other users.

Check out these pages for help with the Family Plan:

https://support.spotify.com/account_payment_help/premium_for_family/premium-for-family/

https://support.spotify.com/account_payment_help/premium_for_family/