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Acabei de ativar meu plano para o premium estudante por cartao de credito, mas na minha conta ainda aparece que esta como free.
Oi @Caguerrieri, tudo bom?
Quando contratamos o plano Premium, o Spotify nos envia um e-mail com o recibo da compra.
Vocรช chegou a receber?
Certo, entรฃo talvez o processo nรฃo tenha sido concluรญdo por algum motivo. Vocรช mandou a documentaรงรฃo corretamente? O pagamento foi feito hoje?
Eu fiz minha conta, domingo dia 11/03/2018 e ate agora nao chegou nenhum e-mail do spotify atiivando a conta fiz tudo que pediram e ate agora nada
Oi @Hylclay, tudo bom?
Vocรช quis dizer que contratou o plano Premium, certo?
Verificou o endereรงo de e-mail colocado no cadastro? Checou a caixa de spam?
Quando vocรช clica no link abaixo sua conta aparece como Free?
https://www.spotify.com/br/account/overview/
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ