Student discount already used...

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Student discount already used...

Music Lover
‎2017-04-21 12:21 PM

Hello! I have verified my student account on SheerID site got e-mail with link to completeing my purcharse. but when i enter my card number and go trough verification it says that i already used that discount but i don't have premium here. 

5 Replies

Re: Student discount already used...

Rock Star
‎2017-04-21 12:59 PM

Hi @runfinity,

 

Sorry to hear you are having issues with your student discount, have you used this student card on another account before?

Re: Student discount already used...

Music Lover
‎2017-04-21 01:07 PM

No i did not and i don't know why it says that ive already used it. 

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Re: Student discount already used...

Rock Star
‎2017-04-21 01:28 PM

Hi @runfinity,

 

I recommened contacting Support about this issue, it could be an account issue :).

 

You can do this ia Twitter (@SpotifyCares) or on the online contact form.

 

Let me know how it goes :)

Re: Student discount already used...

Music Fan
‎2017-04-21 10:27 PM

Let me know how it goes too! I have receieved the verification email too but the "complete purchase" button just sends me back to the standard premium sign up page to complete the purcahse all over again...

Re: Student discount already used...

Rock Star
‎2017-04-21 10:29 PM

Hello,

 

I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.

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