My Question or Issue
I have a voucher and would like to use it to pay for my Spotify Family account.
I saw in the Help, that this is for some reason not possible.
Please fix that! It does not make sense and gives a bad customer experience.
Solved! Go to Solution.
Hey there @finsterwalder,
Thanks for posting about this here in the Community!
Just to confirm, are you trying to redeem a Spotify gift card?
If so, indeed, gift cards aren't redeemable in conjunction with other discounts or promotions, such as Premium for Family. We'd recommend taking a look at this support site article for more info, if you haven't already.
There's more information on how ideas get implemented in this Spotify Answer.
Hope this helps further! Don't hesitate to give us a shout if there's anything else we can help with.
Happy Holidays 🙂