Accidently change family to personal premium

[teheidoma]

I subscribe to a family plan for 2 month but I'm running out of money on my card, and when I charge it, spotify automatically change my plan to a premium and I overlooked that. Is there way to revert this and subscribe again or maybe upgrade personal to family?

Plan

Premium/Family

Country

Ukraine

[Maxim]

Hey @teheidoma ,

Thanks for reaching out.

You can try upgrading to Premium Family at https://spotify.com/family.

Let me know how it goes 🙂

[teheidoma]

Thanks, @Maxim.

For some reason that's not eligible for me.

[Maxim]

Hey @teheidoma ,

Thanks for letting me know.

I'd recommend giving it a try using an incognito window just to make sure that this isn't caused by any cache issues. You should also try it in another browser.

Let me know how it goes 🙂