Account Manager died, how to change to another family member

[gayalejandro]

Plan

Free/Premium

Country

Canada

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My wife was the account manager for our family plan and she passed away few months ago, how can I transfer the account management to myself for managing our family plan

[OneByBoo]

Hi @gayalejandro,

thanks for reaching out to the community.

I'm very sorry for your loss.

In order to be able to change the plans owner i think you should reach out to the Spotify support team here and explain the reason behind the change.

This way they would be able to take a closer look and help solving it for you.

Hope this helps 🙂