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Account hacked now daughter cant use new account on family

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Account hacked now daughter cant use new account on family

Newbie

 

 

My Question or Issue

 My account was hacked so I changed all details and restarted a Family account but now my daughter can not use her account on my family pack age 

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Re: Account hacked now daughter cant use new account on family

Rock Star 7
Rock Star 7

Hey @Fionagib,

 

Welcome to the community!

 

Could you provide me with some more information, so that I can determine how to resolve this issue? Is your daughter not receiving the invite or is she having trouble joining the Premium for Family plan?

 

If she's receiving an error when trying to join the plan, could you send over a screenshot?

 

I'll see what I can suggest!

NoahRock Star 7
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