Adding Account to Spotify Family Plan

[ood_ahjao-sr]

Plan

Premium

Country Canada

Device

Samsung Galaxy 8

Operating System

Android Oreo

My Question or Issue

We are trying to add a third account to our Spotify Family Plan.
We go to the Your Home page and can see the account we are trying to
add, we click on this and get an option to send Invitation which we do.

We then go to the email account we are trying to add and open the email and we have
the option of Accept Invitation which we do and it opens Spotify showing
Account Overview of an existing Spotify Account.

When we go back to the Your Home page and click on the account we are trying to add
it says, Invite Pending. It has been like this for over 24 hours.

Not sure what we need to do, any help would be appreciated.

Thank You

[plantboy17 · Accepted solution]

Log out with the account that is currently logged in and try again